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Terms of purchase

Terms of purchase

Webshop operator

Provider name: BIONIKA Medline Kft.
Provider e-mail address:  info@bionika.hu
Provider telephone number: +36 (20) 964-4146
Provider address: 3516 Miskolc, Tégla street 29.
Registering authority: Miskolci Törvényszék Cégbírósága
Business Registration Number: 05-09-005354
TAX number: 11443915-2-05
Bank Account Number: 10102718-36194015-00000005
IBAN: IBAN HU51101027183619401500000005
Conciliatory corps name: Borsod-Abaúj-Zemplén Megyei Kereskedelmi és Iparkamara által működtetett Békéltető Testület
Conciliatory corps headquarters: Miskolc
Conciliatory corps address: 3525 Miskolc, Szentpáli street 1.
Dispute Resolution Forum Contact: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=HU
 

Terms of purchase

Browsing in the webshop

The webshop to browse the products to view is not required pre-registration.

In the webshop the products between several ways to browse:

  • if you know the name of the product you can search, then you can search for directly by typing in the SEARCH box,
  • the products can be browsed in several categories.

You can sort the found products by name (ABC) or price. The operation of our web store in accordance with the regulations of the Electronic Commerce Act (2001.yearly CVIII.act) is presented below. 

Registration in the webshop

You can initiate the registration by clicking on the "REGISTRATION" button in the header. During registration, you must provide your name, (delivery) address, telephone number and email address. The data is required to complete the order. You can register in Hungarian, you can also find information about the products in Hungarian in the webshop. The data provided during registration can be modified and deleted before the order is sent, not afterwards. If you still want to make changes or misspell, please contact the web store operator.

After sending the registration, a message will be sent to your email address containing your access to the web store. A "BIONIKA Medline Kft." use the above information in accordance with your privacy statement.

 

Distance contract

The subject of the contract is all the goods in a https:\ www.implantshop.hu webshop. You can get to know the properties of the goods on the specific page belonging to the goods. The data of the products in the webshop are valid at the time of ordering. In case of another order for the same product, but at a later date, the data may change. The offers in the webshop are only valid at that time.

By filling out and sending the order form and sending "BIONIKA Medline Kft."(3516 Miskolc, Tégla street 29.., Telephone: +36 (20) 964-4146, E-mail: info@bionika.hu, Business Registration Number: 05-09-005354, TAX number: 11443915-2-05.) by e-mail confirmation, a contract between those absent under Government Decree 45/2014 is concluded between "BIONIKA Medline Kft." as the Service Provider and the Customer as the Customer under the following conditions:

 

If the fulfillment of the order is impeded for any reason, the Service Provider is obliged to contact the Customer immediately by e-mail or telephone in order to coordinate further, in which case the distance contract will not be concluded between the Parties.

 

The Buyer is obliged to accept the products indicated on the Order Form sent by him and delivered by the Service Provider to the given address, to pay the purchase price indicated on the confirmation sent by the Service Provider to the-which also includes the packaging and shipping costs of the products - Service Provider in the manner chosen by him.


Issues not regulated here are governed by the rules of the Civil Code and Government Decree No. 45/2014 on contracts concluded in absentia..

The language of the contracts concluded with the help of the use of the webshop is Hungarian, the contracts concluded in this way do not qualify as a written contract, and they are not registered by BIONIKA Medline Kft.

Purchase and order

You can add the product you are looking for and want to buy by clicking on the "Add to Cart" button, which can be found next to the product on the list page of each product and on the detailed product data sheet page.
You can delete the products placed in the basket from here or change the quantity of the ordered product. You can expand the contents of the cart if you want to buy additional products, or you can complete and place your order by clicking on the "Checkout" button in the header, then clicking on the "Order" button on the order summary page.

On the order summary page, it is possible to view and modify the information related to the order, and to send the Service Provider other text messages related to the order.

The prices shown in the webshop are net prices. We also list the gross prices on the product data sheets and on the order summary page to see the total cost of the purchase.



You can choose the following methods when ordering:

Options of transport:

- custom delivery in Hungary

      Logistics cost: 13 p.m: 2 500 Ft+ 27% ÁFA
      Logistics cost: 10 a.m: 2 500 Ft+ 27% ÁFA

 

You can select the delivery and payment method during the order on the order summary page, the delivery fee of the ordered product is also indicated here.

Payment can be made::

- cash (cash on delivery or on-site payment)
Cash payment is also possible in the form of cash on delivery. In this case, the courier performing the delivery must pay the price of the product.
- transfer

If you choose to mail the products in a non-cash payment method, we will only start after the payment transaction is completed.

After the submitted order, our system first sends an automatic message about the sending of the order, then we also send the official confirmation of the fulfillment of the order by e-mail to our customers.

Complaint

Amennyiben a vásárolt termékkel kapcsolatban mennyiségi és/vagy minőségi kifogás áll fenn a szállító a kifogásolt terméket visszaszállítja feltéve hogy a reklamáció az átadás során megtörtént. Jogos reklamáció esetén az új termék kiszállításának a díja a BIONIKA Medline Kft. -t terheli.


Place of complaint handling (under the 1997.yearly CLV act):

  • telephone: +36 (20) 964-4146
  • personally, here: 3516 Miskolc, Tégla street 29.
  • mail: 3516 Miskolc, Tégla street 29.
  • e-mail: info@bionika.hu

 

Withdraw

The rights of consumers are regulated by Government Decree 45/2014, in summary:

The consumer has a right of withdrawal. The right of withdrawal

  • after receipt of the product,
  • or in the case of a service, after the conclusion of the contract

 

can be practiced within 8 working days (or 14 calendar days). In the case of a written withdrawal, it is sufficient to send the statement of withdrawal to the service provider within 8 working days. The buyer can withdraw from the purchase without financial consequences if he is able to return the product in its original condition. If damage has occurred in the product, the Buyer is obliged to reimburse the price of the product to the Service Provider. BIONIKA is obliged to return the value of the goods and the costs related to the order within 30 days, the cost of returning the product is paid by the buyer.

Withdrawal can be made:

  • telephone: +36 (20) 964-4146
  • personally, here: 3516 Miskolc, Tégla street 29.
  • mail: 3516 Miskolc, Tégla street 29.
  • e-mail: info@bionika.hu
  • The withdrawal declaration click here to download: