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FAQ

FAQ

Do I have to pay a management fee for cash on delivery?

Only the logistics costs indicated in the summary have to be paid, no management fee for cash on delivery will be charged.

Where can I write important shipping information besides the shipping address?

You can enter other information in the "Note on the order" box in point 5 during the order process.

How can I go back to the basket to modify its contents?

Click the "Back to Basket" link in the upper right corner of the payments page.

Is it possible to make cash on delivery?

Yes, if you wish to pay the value of the order to the courier service employee upon receipt of the package, then choose the "Cash on delivery" payment method.

How can I modify my details or shipping method?

Click the "Edit" link on the edge of the phase of the order you want to change. For example, if you want to change the shipping address, click the "Change" link next to the address in phase 2.

Is it possible to pay with PayPal?

Yes, Paypal has many benefits, which makes shopping easier and faster, while your credit and payment informations stay secured.

Can the purchased product be picked up in person?
Yes, Miskolc, H-3516 Miskolc, Tégla utca 29. 

Do you have more questions? Contact our Customer Service:

The Customer Service is available by phone at + 36 70 670 68 75 from Monday to Friday (excluding public holidays), from 08.30 to 17.00 for all our dear customers.